Google has confirmed a service disruption impacting some users’ ability to receive results through Google Lens , Discover , and Voice Search .
According to Google’s official Search Status Dashboard , the incident began on June 12 at 1:00 p.m. Pacific Time . A follow-up update posted at 1:16 p.m. PT read:
“There’s an ongoing issue with serving Google Lens, Discover, and Voice Search results that’s affecting some users. We’re working on identifying the root cause. The next update will be within 12 hours.”
At the time of writing, the status remains marked as “Incident affecting Serving” , indicating that while the services are technically online, they are not functioning consistently for all users.
Why This Matters
These features—Lens, Discover, and Voice Search—are key traffic drivers for many websites, including publishers, e-commerce platforms, and local businesses. When these tools underperform or fail to return results, affected sites may experience sudden drops in impressions and organic traffic.
This kind of disruption can raise concerns among webmasters and marketers who rely on consistent performance data. However, it’s important to distinguish between a technical outage and changes in search rankings.
What You Should Do
If you’ve noticed a sharp decline in traffic from Discover , image searches , or voice queries starting around 1:00 p.m. PT, it is likely tied to this outage rather than any algorithmic shift.
To manage stakeholder expectations:
- Share the official notice from Google’s Search Status Dashboard.
- Note that an update will be provided within 12 hours of the last post.
- Reassure your team that traffic should stabilize once the issue is resolved.
When Will It Be Fixed?
Google has not yet announced an estimated time for full resolution. Based on past incidents, outages affecting a limited number of users are typically resolved within a few hours. Larger issues, however, can take longer.
Until the next update, it’s best to assume that services like Google Lens, Discover, and Voice Search may continue to behave unpredictably.
Importantly, the core Google Search function (blue link results) is still marked as “Available” , so standard SEO audits and ranking checks remain unaffected.